Shipping policy

How do I place an order?

You can view our collections of available tea and order directly through our webshop.

We use Mollie as our payment processing provider, and we accept iDEAL and Credit Cards as payment methods. Your order will only be shipped if your payment has been verified.

 

What are the shipping costs?

We use PostNL as our shipping method for all countries mentioned below.

Netherlands:

We offer free shipping for orders above €60.

A flat rate of €6.95 is charged for any order under €60. 

European Union:

Orders above €95 will be shipped for free.

Any order under will be charged a flat rate of €13.90*.

*Orders to Germany, Belgium, and France will be charged a flat rate of €10.90.

The rest of the world:

Flat rate of €19.90.

 

How long will it take for my package to arrive?

We will process your order within 1-2 working days. You will receive an email notification once your order has been sent out.

Usually, parcels within the Netherlands are delivered on the next day while it may take 3-5 working days within the EU, shipping to countries outside the EU usually take around 10 working days.

Gift Cards will be send to the recipient on your chosen date.

Note:

We collect your shipping address when the order is placed. However, YIN CHA can not be held responsible for orders sent to incorrectly provided addresses OR orders that are lost due to delivery to an unsecured location. Please contact us at info@yin-cha.com if you have any further questions.